Accessibility Statement

Our commitment

SIGONNA LLC is committed to making sigonna.com usable by everyone, including people who browse with screen readers, keyboard-only navigation, screen magnification, speech input or other assistive technology. We treat accessibility as an ongoing obligation, and we act on every barrier that is reported to us.

Our standard

We use the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium as our technical standard. We are actively working to improve the accessibility of our website and aim to substantially conform with WCAG 2.2 Level AA.

Getting help, and alternatives to the website

If any part of this website prevents you from finding information or completing a purchase, you do not have to use the website to do business with us. Contact us and a member of our team will help you directly, including placing an order for you, at no additional cost:

We aim to acknowledge accessibility messages within 2 business days and to provide a substantive response within 10 business days.

Feedback we would like to receive

Reports of accessibility barriers help us fix problems faster. When you write to us, it is helpful - but not required - to include:

  • the web address (URL) of the page where you ran into the problem;
  • a short description of what you were trying to do;
  • the browser, operating system and assistive technology you were using.

Third-party and customer-provided content

Some features are provided by third parties whose code we do not control, such as embedded reviews, chat, payment and social media components. Customer reviews and customer-uploaded images are likewise not authored by us. If any such content creates a barrier for you, please tell us and we will provide the same information or service through another channel.

Escalation

If you contact us about an accessibility barrier and are not satisfied with our response, please reply to our message and ask that your report be escalated to management. We take these reports seriously and would much rather resolve a concern directly with you.

About this statement

This statement applies to sigonna.com.

SIGONNA LLC
1309 Coffeen Avenue, Ste 14334
Sheridan, WY 82801, United States