Refund policy

Window

Returns accepted within 30 days of delivery.

Condition

Item must be unused/like-new, in original packaging, and resellable. A short try-on is fine. Worn, scratched, or damaged items (not due to our error) may be refused or handled case by case.

How to return

  1. Email support@sigonna.com with your order number and reason.
  2. Ship the item back to:
    SIGONNA Returns
    1349 Ford Rd, SIGONNA BP4248
    Bensalem, PA 19020
  3. After we inspect it, we refund the original payment method.

Return shipping

  • Change of mind / didn’t fit — you pay return shipping; we issue a full product refund.
  • Defective or wrong item — we provide a prepaid label.

Exchanges

Available when stock allows. You pay return shipping for the item that didn’t work; we’ll help with the replacement.

Refund timing

Refunds are processed after inspection. Your bank may take additional business days to post the credit.